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Quality & Regulatory
AcZon has implemented and maintains a quality management system that complies with the UNI EN ISO 9001 standard for the scope of ”Development and production of reagents for biotechnological applications”.
UNI EN ISO 9001 certification is the most known and applied standard for quality management systems worldwide. More than a million companies certify their procedures and processes according to this standard. Quality certification means that the customer can positively assure that all products and services sold correspond to the required specifications and that all the steps related to their development and production are unvarying and provable.
The adoption of certification is voluntary.
Frequently asked questions and answers
You can send an email to info@aczonpharma.com or use the form on our website to contact the sales team.
Most of our standard products are available in stocks and are usually dispatched in 2 weeks after the order placement. For tailor made products, the delivery will be established by the project manager in the early stage of the contract.
Ask for a personalized offer to receive the lowest price available. Our discount policy includes higher discount rates for large orders and for customers who cite our products in their scientific papers.
AcZon nanoparticles are compatible with all the existing instruments.
AcZon nanoparticles are highly stable in aqueous solutions. In our stability studies we observed non significant changes in the polydispersity (PDI) index up to 7 years (the measurements are still ongoing).
AcZon internal acceptance range is between 9-16 in case of NanoChromes. In the case of NanoTandems this parameter is referred to the first donor of the chain.
For sure, nanoparticle size is slightly lower than the one of widely used fluorescent proteins.
They are sold in 1mL format which correspond to 100 tests for conjugates and 100µg for purified and biotinylated antibodies.
10μL of reagent are sufficient to label 0.1-1x10^6 leukocytes in 100 μL of sample.
Our internal procedure obliges us to a minimum shelf life,at the time of sale, of at least 6 months. Special requests will be accepted if specified in the order.
It depends on the specific requests from the customers. Usually a tailor made product is sold with a shelf life of 2 years but if some change in the basic formulation is required, this validity might decrease.
It is strongly related to the complexity of the service required, but it will be clearly highlighted by the project manager at the beginning of the operations.
It is highly personalized according to customer requests and needs. Generally speaking, in the first phase the requirements will be formalized through one or more meetings which will be attended by the AcZon project manager and all the members of the team to cover all the skills required. Secondly, AcZon’s team draws up a project draft which will be approved by the client. Then, the operations will begin with a constant update of the customer. Finally, after the delivery the researcher will be assisted by the AcZon project manager to obtain the best results.
Not for sure! If the custom requests are slight modifications from the standard process (e.g. concentrations, storage buffers, quantity) the price will be comparable. Don’t be afraid to ask!
Yes it is, since 2012 our quality management system is certified by DNV for the ISO 9001:2015.
AcZon was established in 2001 and since then the principal business model was B2B. Probably (almost for sure) you have already worked with AcZon products sold under other brands. Only in recent times, we decided to enter the market with our own brand.
Currently, AcZon doesn’t have a capillary sales network to reach all our customers so we kindly invite you to directly contact us to receive all what you are asking for.
AcZon is open to receive customers in the Monte San Pietro headquarter. We will be glad to host you in our demo unit to give you the possibility to see first-hand the quality of our products and moreover how we work. In addition, our sales & marketing team used to visit the most important shows and congresses, and these are excellent opportunities to say hello in person. Last but not least, we are available to schedule remote meetings to introduce ourselves and to answer your questions.